About us
Treeline holds names, job titles, reporting lines and photographs — personal data about people who never chose us. We treat looking after that as the job itself, not as a page in the small print.
How your people's data is held
Everything below is something your IT lead or data protection officer can hold us to in writing, before you upload anything.
Continuity
Treeline is a young product, and you should price that in rather than take our word for it. Longevity is not something we can claim yet, so the protections are structural instead of promised.
If Treeline stopped tomorrow you would leave with your structure intact and be able to load it somewhere else. That is a lower bar than "trust us", and it is the one worth checking.
Why it exists
Support is not a separate department reading from a script. If your structure does not fit, the person who answers can change the software — and often has.
If what you actually need is an HR platform or a payroll system, we will tell you before you buy rather than after. We would rather have a short conversation than a subscription nobody uses.
Charging by headcount means the better you do, the more it costs to know who works for you. It is the one part of the model we will not revisit.
A directory people suspect is out of date gets ignored, and an ignored directory is worse than none. Everything about the product — the dry run, the audit trail, the printable view — exists to keep it believable.
Where the data sits, who can reach it, what happens if you leave. We would rather answer those before you upload a staff list than after.